Frequently Asked Questions

Where's my stuff?

Orders take 5 to 10 business days to receive. If you have not received it after 10 days from your order date please email

What's your return policy?

For customers within the continental United States, we accept unused items purchased exclusively from that are received by us within 30 days of your order date.

In order for us to process your return, we must receive your item(s) within 30 days of your order date. Please account for the time it takes for the carrier to ship your item(s) back to our warehouse in Parker, Colorado.

Any items marked Final Sale are not eligible for return.

How much does shipping cost?

Shipping and handling costs may vary depending upon the rates offered by our shipping carriers and promotions we may run. Please check THE SKIPPING for current shipping rates and/or any promotions we may be offering.

THE SKIPPING STONE® reserves the right to change its shipping policies at any time.

Can I return products I purchased from a retailer?

We only accept returns for products purchased on THE SKIPPING If you want to return a product you purchased from a retailer, please contact that retailer directly for information on their return policy.